Listening well is not about techniques (DW#287)

As we wrap up our discussion on mindful listening, let’s remind ourselves of the key messages on listening well.

Really listening to another requires our attention and putting aside our own agenda for the moment.

It is not about agreeing, disagreeing or giving advice. These may or may not be needed but the first step in any case is to understand the speaker.

Only after we have conveyed our understanding to the speaker, and they know that we "get" what they are trying to say will they be ready to listen to our point of view or advice.

True listening then, is not about techniques or demonstrating that we know the skills of "active listening". It is about the intention to pay attention to, and understand, the other person’s model of the world.

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