Let’s move on already(DW# 775 )

Just because we have decided that now is the time to take responsibility and apologize, it does not mean that we are entitled to forgiveness.
Forgiveness is a journey that the hurt person needs to take on their own terms and in their own time. While receiving an apology is likely to expedite the process and allow them to begin to heal and let go, it may not happen instantly.
Depending on the nature of the offence and the hurt caused, a simple apology, even if it is sincere, may not be enough. Or even if it is enough, the person may still need time to process the hurt and to heal.
So forcing the other to forgive by saying something like: "I said I’m sorry already, why can’t you just let it go?", will likely undo the apology as the offended person begins to sense that you do not still get the extent of hurt or damage you may have caused.
For an apology to be effective, it must be clear that:
1) You accept responsibility for your actions, omissions...
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The generic apology(DW# 774 )

In the subcontinent and east African cultures, there is a kind of apology which is somewhat unique: we get an email or a text message before someone is going on a spiritually significant journey. And they want to do this with a clean slate. And so they send a mass message blast to all their contacts which goes something like this:
I am sorry if I have ever done anything, intentionally or unintentionally to hurt you. Please forgive me.
This is a generic apology: basically another form of non-apology that does not apologize directly to the injured or insulted party, but rather generically "to anyone who might have been offended"
If you are on the receiving end of such a message, the following thoughts might cross your mind:

Yes, you have offended me. I am hurt and this is not good enough. You need to please take responsibility for the specific action and apologize for it.
Nope you have not. Why are you apologizing?
Well, have you? Have you done something to me...
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I am sorry but . . .(DW# 773)

BUT may be the ultimate apology annihilator.
Please remember this: Whatever you say after BUT will negate anything you say before it. The word but in an apology almost always signals an excuse or cancels out the original message.
Here are some ways but can show up:
I am sorry, but you are no angel
I am sorry but you are also to blame
I am sorry but it was not my fault
I am sorry but you provoked me
I am sorry I was rude but someone had to point it out
It doesn’t even matter if what you say after "but" happens to be true. The word "but" does not belong in an apology. It is as simple as that.

If used to say sorry, but conveys that:
"Given the whole situation, my rudeness (or lateness, or sarcastic tone, or what-have-you) is pretty understandable."
It is saying in essence:
"I am saying sorry, because you want me to, but really, I have nothing to apologize for".
Let us remind ourselves that an apology is about acknowledging the wrongfulness...
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It’s not me, it’s you(DW# 772 )

Saying the word YOU after I am sorry will most likely invalidate your apology.
I’m sorry you feel that way
I’m sorry you think that way
I’m sorry you misinterpreted things
I’m sorry you are so sensitive
Even though these phrases begin with the words I am sorry, they are not really apologies at all. These phrases take no ownership of any wrongdoing. They do not communicate remorse for our actions nor express any empathy towards the other person’s feelings.

When we say I am sorry YOU, we are suggesting that the hurt party was wrong to feel upset or hurt. That they are being irrational or over sensitive.
This is not really an apology for our actions, is it?

A pretend apology like the above will result in increased anger as the offended person recognizes that they are being blamed instead of being apologized to.
There is, however, one way we can insert YOU in an apology and make it meaningful and here it is:
I am...
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The beginners guide to bad apologies(DW# 771 )

For the last little while, we have been discovering why it can be so hard to apologize to someone we have hurt, especially when the hurt runs deep.


Let us spend the next few days looking at failed attempts at apologizing. The choice of words (or where they are put) may undermine, derail, or otherwise muddle sincerity, and the recipient may be left more offended than they were in the first place.  


Imagine we are offended by someone. And they refuse to apologize. The failure of the other person to apologize when they should, can hit harder than the deed they should apologize for.

And if sorry is said, but it is said without expressing any responsibility for wrongdoing, if it is insincere, does not express remorse or if it is clothed in ifs and buts, it can also leave the offended person feeling worse than they did before the apology.


So let us explore the beginners guide to bad apologies so that we can recognize them if they are offered to us and so...
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Is it enough to ask forgiveness from God?(DW# 770 )

As we have been discussing, it is hard to acknowledge that we messed up, were wrong and have hurt someone.
Sometimes, even after we secretly recognize that what we did was not acceptable, we find it hard to acknowledge this in front of the person we have hurt. We may try to convince ourselves that it will be enough if we repent in front of God and ask for forgiveness.
After all, it is so much easier asking forgiveness from God, isn’t it? We do not have to confront any of the uncomfortable feelings that will surely surface if we are dealing with another (imperfect) human being who may or may not respond with graciousness and forgiveness.

But here is the thing: if we have wronged or hurt another human being, God will forgive only once we try to make amends with that person. And while our salvation may not depend on whether the other person forgives us, it will surely be impacted by the fact that we tried to make amends with them?

According to Islamic...
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Self esteem and responsibility(DW# 769)

Harriet Lerner inWhy Won't You Apologize?: Healing Big Betrayals and Everyday Hurts explains how low self-worth stands in the way of taking responsibility and apologizing.
Refusing to apologize often reflects efforts to protect a fragile sense of self, she says. According to Lerner, refusing to apologize is fundamentally a sign of insecurity.

"In order to offer a heartfelt apology, a person needs to have a solid platform of self-worth to stand on," she says. "From this higher vantage point, the person can look out at their bad behavior, and they can apologize because they’re able to see their mistakes as part of a much larger, complex, ever-changing picture of who they are as a human being."

Or, as she poignantly puts it, "A non-apologizer walks on a tightrope of defensiveness above a huge canyon of low self-esteem."
Powerful words, right?

When we recognize defensiveness in ourselves, it may help to remember that a powerful way to increase self-esteem and...
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Fear of humiliation, weakness and loss of control(DW# 768 )

Depending on how making mistakes, making amends and apologies were handled in our families when we were growing up, we adopt all sorts of beliefs around apologies and some of them may be rather unhealthy.

Part of maturing and growing as human beings involves taking stock of our dysfunctional beliefs, thought patterns and actions, evaluating their impact and choosing our own path forward.

So let us see if we may be unconsciously harbouring some of these beliefs which stand in the way of taking responsibility for our actions.

If we have a history of being harshly criticized by parents or other important people while growing up, we may find the idea of apologizing humiliating and as a coping mechanism, we may avoid admitting mistakes because of the horrible feelings and memories that apologizing brings up.

Sometimes, these memories are so traumatic that we end up insisting that we have done nothing wrong (or refuse to admit we have done something despite evidence to the contrary).
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Fear of vulnerability to emotion(DW# 767)

Apologizing to someone can make us feel emotionally vulnerable, raw and exposed. By apologizing, we open ourselves to bearing witness to someone else’s pain and confronting the possibility that we may be the cause of that distress.
Here is how Guy Winch Ph.D. explains the psychology of non-apologizers in Emotional First Aid: Healing Rejection, Guilt, Failure, and Other Everyday Hurts:
By refusing to apologize, non-apologists are trying to manage their emotions. They are often comfortable with anger, irritability, and emotional distance, and experience emotional closeness and vulnerability to be extremely threatening. They fear that lowering their guard even slightly will make their psychological defenses crumble and open the floodgates to a well of sadness and despair that will pour out of them, leaving them powerless to stop it.

He goes on to explain that it is true that allowing yourself to witness someone’s pain and to apologize makes us...

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The fear of the unknown(DW# 766)

Let’s continue with our exploration of the challenges and barriers to accepting responsibility for our actions.

The truth is that when we apologize for what we did wrong, we do not know how it will be received.

And this fear of the unknown may keep us from accepting fault and making amends.

We may fear that our attempts at repair will be rejected.

The prospect of getting a cold shoulder, of not being forgiven or losing a relationship can understandably be unsettling, especially when it comes from someone we still love, care about and want to maintain a relationship with.

We may also be concerned that apologizing will open the floodgates to further accusations and conflict.

The logic behind this kind of thinking is that once we admit to one or more actions of wrongdoing, surely the other person will pounce on the opportunity to pile on all the previous offences which hurt them and are not yet forgiven. We fear that once we admit to doing anything wrong, it will forever be...

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